Chance to win up to $500 towards your rates

If your rates account is up to date and you receive rates invoices and correspondence via email, you will be entered into a quarterly draw for a credit to your rates account.

If you receive your rates and correspondence via email, you will be entered into a prize draw for a credit of $350 towards your rates account.
If you receive your rates and correspondence via email, and you pay the rates by direct debit the amount of the prize increases to $500.

View/download the terms and conditions of the rates credit prize draw [PDF 286 KB]

How to apply

If you do not already receive your rates via email and would like the opportunity to win this rates credit, please complete our online application form to be in the next draw.

Online application to receive your rates invoice and correspondence via email

Please note:

  • By completing an online application, you agree to accept rates invoices and correspondence by email to the email address you provide instead of by regular post.
  • If you change your email address, please let us know what your new email address is without delay. Upper Hutt City Council cannot accept responsibility for rates invoices and correspondence that cannot be delivered due to an invalid email address. Rates invoices and correspondence that are not able to be delivered by email will be delivered to your last known postal address.

Pay your rates by direct debit and increase the prize from $350 to $500

If you currently pay your rates by direct debit you don’t need to do anything further to increase the prize. Direct Debits can be paid weekly, fortnightly, monthly, or each time an instalment is due.

Set up a direct debit for your rates using our online form

For further information please contact the Rates Team on (04) 527 2115 or (04) 529 0092 or email us.

Instalments, due dates and payment

Five instalments for rates payment will be issued during this financial year. The due dates (and penalty dates) for rates will be as shown on the reverse side of your rates notice.

Payment can be made by:

  • visa / mastercard (online only)
  • cheque
  • eftpos
  • telephone or internet banking (as available through your bank)
  • direct debit. Please contact Council on (04) 527 2169 for more details.

Direct debit is our preferred method of payment.

Please note: Credit card payments are subject to a 1.4% service fee charge.

Click here to make a payment using our online services

For more information about how you can make a payment to Council refer to the resources and links section or contact us on (04) 527 2169.

Instalment Due Date Penalty Date For Period
One 31 August 2018 3 September 2018 1 July – 11 September
Two 31 October 2018 1 November 2018 12 September – 23 November
Three 15 January 2019 16 January 2019 24 November  – 4 February
Four 28 February 2019 1 March 2019 5 February – 19 April
Five 30 April 2019 1 May 2019 20 April – 30 June


The penalty date for an instalment will be the penalty date for the next instalment if the recorded due date for an instalment is less than 14 days from the actual delivery date of that instalment invoice.

Brochures and fliers included with rates invoices

Council regularly includes fliers and brochures with rates invoices. Click on a link below for more about these:

Annual Plan 2019-2020 cover page

Annual Plan Consultation (consultation website will open in a new window)

Consultation on the Annual Plan 2019 – 2020 opens on Thursday 14 March and closes at 5pm, Thursday 18 April 2019.

Have your say!

Vote 2019 logo

Local Authority Elections | 12 October 2019

If you live in one area and pay rates on a property in another, you may qualify to vote more than once.

Wherever you pay rates, it pays to vote.

Find out more by reading the Vote 2019 eligibility flier.  [PDF, 519 KB]

Garden Watering Restrictions [PDF, 123 KB]

Upper Hutt has garden watering restrictions in place all year round.

If you live in an ODD-numbered house,  you can only use a single sprinkler or irrigation system on ODD-numbered dates between 6am-8am and 7pm-9pm.

If you live in an EVEN-numbered house, you can only use a single sprinkler or irrigation system EVEN-numbered dates between 6am-8am and 7pm-9pm.

Giant Charity Book Sale  |  The Rotary Club of Heretaunga

Where and When?
At Expressions Arts and Entertainment Centre

  • Saturday 4 May, 9am – 5pm, and
  • Sunday 5 May, 9am – 3pm

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Last updated on 26 Mar 2019