To report an urgent problem, please call us on (04) 527 2169.

Non urgent requests can be logged with us by telephone or by filling out an online request for service/report a problem.

For information about media enquiries, making a payment, Mayor and councillors, please refer to the resources and links section.

Please note 2018 – 2019 Christmas and New Year season hours in red below.

For information on Council rubbish bag collection over this period, please click here.

Upper Hutt City Council (Civic Centre)

Address: 838 – 842 Fergusson Drive, Private Bag 907, Upper Hutt 5140
Phone: (04) 527 2169 All Departments
Fax: (04) 528 2652
Email: askus@uhcc.govt.nz
Web: upperhuttcity.com
Facebook: upperhuttcitycouncil
Open: Monday – Friday (except public holidays) 8.00 am – 5.00 pm
First Wednesday of every month 9.00 am – 5.00 pm
Closed: 12.00 pm Monday, 24 December 2018 – Wednesday, 2 January 2019
After Hours:

Council can be contacted 24 hours per day, 7 days per week on our main telephone number (04) 527 2169. Calls after hours are directed to our external call centre and issues will be dealt with as soon as practicably possible.

For emergencies, please call 111 for fire, ambulance or police.

Upper Hutt i-SITE Visitor Centre

Address: Expressions Arts and Entertainment Centre, 836 Fergusson Drive, Upper Hutt 5140
Phone: (04) 527 2168
Fax: (04) 527 9818
Email: upperhutt@i-site.org
Web: www.visit.upperhuttcity.com
Open: Monday – Sunday, 9.00 am – 4.00 pm
Closed: Christmas Day (25 December) and New Year’s Day (1 January)
Location: Google map (opens in a new window)

Expressions Whirinaki Arts and Entertainment Centre

Address: 836 Fergusson Drive, Upper Hutt 5140
Phone: (04) 527 2168
Fax: (04) 527 2180
Email: info@expressions.org.nz
Web: www.expressions.org.nz
Facebook: ExpressionsArtsCentre
Twitter: twitter.com/ExpressionsArt
Open: Monday – Sunday, 9.00 am – 4.00 pm
One hour prior to performance on show nights
Closed: Christmas Day (25 December) and New Year’s Day (1 January)
Location: Google map (opens in a new window)

Pop-Up Library (Upper Hutt Library)

Upper Hutt City Council is in the process of upgrading the Central Library building. Click here for the latest news and updates. An interim Pop-Up Library is open to maintain our services to the community:
Address: Level 1 CBD Towers, Main Street
Phone: (04) 527 2117
Fax: (04) 528 2159
Email: library@uhcc.govt.nz
Web: upperhuttlibrary.co.nz
Facebook: UpperHuttCityLibrary
Open: Monday and Thursday: 9.30 am – 7.00 pm
Tuesday and Wednesday: 9.30 am – 6.30 pm
Friday: 9.30 am – 5.30 pm
Saturday and Sunday: 10.00 am – 4.00 pm
Open: 24, 27 – 28 December: 9.30 am – 5.00 pm
29 – 30 December: 10.00 am – 4.00 pm
31 December: 9.30 am – 5.00 pm
Closed: All public holidays (25 – 26 December and 1 – 2 January)
Location: Google map (opens in a new window)

Pinehaven Library (hours extended due to Central Library closure)

Address: Corner of Pinehaven Road and Jocelyn Crescent
Phone: (04) 528 2208
Open: Monday, Wednesday and Friday: 12.30 am – 4.30 pm
Tuesday and Thursday: 9.30 am – 12 pm
Saturday 10.30 am – 12.30 pm
Closed: Sunday and public holidays
Closed: Monday, 24 December 2018 – Sunday, 6 January 2019
Location Google map (opens in a new window)

Mobile Library

The Mobile Library runs during school terms only. The updated timetable is available at: upperhuttlibrary.co.nz/mobile
Location Google map (opens in a new window)

H2O Xtream

Address: Corner of Brown Street & Blenheim Street
Phone: (04) 527 2113
Fax: (04) 528 8938
Email: h2oxtream@uhcc.govt.nz
Web: www.h2oxtream.com
Facebook: H2OXtreamAquaticCentre
Open: Monday – Thursday: 5.30 am – 9.00 pm
Friday: 5.30 am – 10.00 pm
Saturday: 8.00 am – 10.00 pm
Sunday: 8.00 am – 6.30 pm
Sunday (women only): 7.00 pm – 9.00 pm
Public holidays: 8.00 am – 7.00 pm
Anzac Day: 12.00 pm – 7.00 pm
Christmas Eve, New Year’s Eve: 8.00 am – 7.00 pm
Open: 22 – 24 December: 8.00 am – 7.00 pm
  (no Women Only Swim Night on Sunday 23 December)
26 – 31 December: 8.00 am – 7.00 pm
  (no Women Only Swim Night on Sunday 30 December)
Closed: Christmas Day (25 December)
Location Google map (opens in a new window)

All Departments and Emergencies

(04) 527 2169

More information about emergency management in Upper Hutt >>

Cemetery Akatarawa

(04) 526 7030 or 027 249 4836

After Hours: (04) 971 9453 (Akatarawa Cemetery Sexton)

More information including Google map >>

Pound

(04) 527 2169

More information about animal control in Upper Hutt >>

Refuse Disposal Area, Silverstream

(04) 563 6155

More information about  waste and sustainability in Upper Hutt >>

Fire Permit

(04) 563 6155
Phone 0800 658628
Email firepermit.enquiries@fireandemergency.nz

Fire Hazard Removal

Phone 0800 336942
Email firehazards@fireandemergency.nz

Civil Defence Officer

(04) 527 2169

More information about civil defence in Upper Hutt >>

Read related news »

Last updated on 06 Dec 2018